Terms of Use

01Agreement to these Terms

These Terms of Use (the “Terms”) form a binding agreement between you (“you”, “the user”) and Andrii Matiushev, an independent developer publishing as “Zydeno” (“we”, “us”, “our”, “the developer”), governing the MissOrBliss iOS application, any update, in-app purchase or subscription within it, and the pages at zydeno.com/missorbliss/* (together, the “Service”).

You accept these Terms by downloading, installing, opening or using the app, by accepting the in-app disclaimer gate, or by purchasing Premium. If you do not agree with any part of these Terms, do not use the app and delete it. That is your sole remedy for disagreeing with them.

These Terms incorporate the Privacy Policy, the disclaimers shown inside the app (including the disclaimer gate you accept at first launch and the footers displayed on result screens), and, where applicable, Apple's Media Services Terms and the Apple Licensed Application End User Licence Agreement. If a mandatory provision of Apple's standard EULA conflicts with these Terms, that provision prevails to the extent of the conflict; otherwise these Terms replace Apple's default EULA.

02Who may use the app

• The app is designed for adults. You must be at least 18 years old, or the age of majority where you live, to use it on your own account and to make any purchase.
• If you are under 18 but at least 13 (or the higher minimum digital-consent age in your country — for example 14, 15 or 16 in parts of the EEA), you may use the app only with the knowledge, consent and supervision of a parent or legal guardian, who accepts these Terms on your behalf and is responsible for your use of the app and for any purchase.
• Any purchase must be made by, or with the permission of, the holder of the Apple Account being charged.
• You must not use the app if you are barred from doing so under applicable law, or if the app is not lawfully available where you are.
• You are responsible for your device, your Apple Account, your network connection and any costs associated with them.

The App Store age rating for MissOrBliss reflects Apple's content-rating system; it is not a licence for a minor to use the app contrary to this section. The app is not directed to children — see Privacy Policy §21.

03What MissOrBliss is — and is not

3.1 What it is

MissOrBliss is a consumer wellness and informational app that helps you:

• photograph a home pregnancy test and obtain an assisted, descriptive reading of what the camera measured on the photo, or mark the control and test lines yourself;
• keep a private history of readings, compare two of them, and (with Premium) view a trend of relative line strength;
• log and visualise your menstrual cycle, basal body temperature, ovulation tests and intimacy entries, and see arithmetic estimates derived from them;
• keep a personal journal of mood, symptoms, notes and photos;
• answer an informational questionnaire about common early signs;
• read a small glossary, listen to generated relaxation sounds (Premium), and reach reputable external health resources;
• export a PDF summary of your own records (Premium).

3.2 Regulatory status — what it is not

You must not use the app as a medical device, present its output as a diagnostic result, or rely on it in any clinical, professional, occupational, legal, insurance or forensic context. Doing so is a misuse of the app, is outside the licence granted in §12, and is entirely at your own risk.

3.3 The app does not read your test — the test's own leaflet does

A home pregnancy test is a regulated product with its own instructions, its own reading window and its own manufacturer. The authoritative reading of your test is the one you make with your own eyes, following that leaflet, within the time it specifies — and, where it matters, the reading confirmed by a healthcare professional. MissOrBliss adds an informational description of a photograph; it never replaces, overrides or validates the physical test.

04No medical advice, no diagnosis, emergencies

• Nothing in the app is medical, clinical, diagnostic, pharmaceutical, nutritional, psychological or legal advice, and no doctor–patient, midwife–patient or other professional relationship is created by using it.
• The app does not diagnose or confirm pregnancy, does not detect hCG itself, does not assess viability, gestational age, miscarriage, ectopic pregnancy, fertility, ovulation, infection or any other condition, and cannot rule anything in or out.
• Always confirm with a healthcare professional. Any result, estimate, description or piece of content in the app must be confirmed with a home test read by its own leaflet and, for anything that matters, with a doctor, midwife, pharmacist or clinic.
• Never start, stop, delay or change medication, treatment or care — including fertility treatment, contraception, prenatal care or any prescribed therapy — on the basis of anything the app shows.
• The app is not suitable for use during, or as any part of, medically supervised fertility treatment, IVF, or the monitoring of a complicated or high-risk pregnancy unless your clinician expressly tells you otherwise.
• Educational text in the app is general information for a global audience. It is not personalised to you, may not reflect the guidance in your country, and may become out of date.

You alone decide what to do with the information the app shows you, and you are solely responsible for those decisions and their consequences. See §18 and §19.

05The photo reader & its limits

5.1 What the reader actually does

The reader works entirely on your device. It looks for the test strip in your photo, corrects perspective, normalises lighting, locates the membrane area, builds a brightness profile along the strip and identifies peaks that may correspond to the control and test lines. It then reports, in words, what it measured — for example that a control line was found and how strong any second line is relative to it — together with a read-reliability and photo-quality assessment. Enhancement sliders change only how the image looks; they do not change the measurement.

5.2 What it cannot do

It cannot measure hormone levels, cannot know your test's brand, sensitivity or reading window, cannot know when you took the test, and cannot see anything that is not visible in the photo you supplied. Its output is an observation of an image — nothing more.

5.3 How you must treat a reading

• Treat every reading as provisional and informational, and read the physical test yourself against its own leaflet.
• A reading of “control line only” is not proof that you are not pregnant; a faint or visible second line is not proof that you are. Retest as the leaflet advises and speak to a healthcare professional.
• The manual line reader measures exactly where you place the guides — the result depends on your own placement, and misplacement produces a meaningless number.
• Comparison and trend views show the relationship between your own past readings under whatever conditions those photos were taken. They are not a clinical hCG curve, are not comparable across brands or lighting, and must not be used to judge whether a pregnancy is progressing. If you are worried about a change, contact a healthcare professional.

We make no representation or warranty of any kind about the accuracy, sensitivity, specificity, repeatability or reliability of any reading, and we publish no accuracy figure — because no such figure would be meaningful across the range of tests, cameras and conditions the app is used in.

06Cycle estimates — not contraception

Predicted period dates, cycle day, phase, ovulation estimates, fertile windows, regularity figures, two-week-wait information, basal-body-temperature analysis and the earliest sensible test date are arithmetic estimates calculated from the dates and values you enter, using conventional averages. They are not observations of your body, and they are not medical findings.

Estimates become less reliable — and may be plainly wrong — with irregular cycles, few logged cycles, hormonal contraception, breastfeeding, PCOS, thyroid or other endocrine conditions, perimenopause, illness, stress, travel, shift work, significant weight change and many other factors. A late or missed period, an unexpected estimate, or a temperature pattern in the app means nothing on its own. If something concerns you, talk to a healthcare professional rather than to the app.

07The symptom questionnaire

The questionnaire is an educational, self-reported checklist. It applies fixed weights to your answers and adjusts for the cycle day and lifestyle factors you select, then describes, in words, how many common early signs your answers describe and which of them contributed most.

• It is not a test, a screening tool, a probability, a percentage, a risk score or a diagnosis, and it cannot tell you whether you are pregnant.
• Every sign it asks about is non-specific: the same symptoms are caused by an ordinary cycle, stress, illness, medication, travel, sleep loss and many other things.
• It is not validated clinically, has no diagnostic value, and must never be used instead of a test or a consultation.

Treat its output as a prompt to take a proper test and, if needed, to see a healthcare professional — nothing more.

08Reminders & notifications

Reminders are optional local notifications scheduled by iOS on your device. They are a convenience, not a service level.

09Your content, photos & notes

Everything you create in the app — photos, notes, journal entries, logs and questionnaire answers — is yours. It stays on your device (Privacy Policy §4), and we claim no ownership of it, acquire no licence to it, and never receive it. We cannot moderate, review, restore or access it.

You are solely responsible for the content you create, and you confirm that:

• you have the right to use any photo or material you add, and adding it does not infringe anyone's rights or privacy;
• you will not use the app to store content that is unlawful where you are;
• if you photograph or write about another identifiable person, you have their agreement to do so;
• you accept the consequences of anything you export, share, message, print or upload from the app — see Privacy Policy §13.

10Data loss, backups & your responsibility

Because there is no account and no cloud copy, the only copy of your data is the one on your device, plus whatever backups you make yourself.

11Educational content & external links

The app contains short educational text, a glossary and links to independent health organisations (for example NHS, ACOG, Mayo Clinic, NIH NICHD, CDC and WHO). Those organisations are not affiliated with us and do not endorse, review or sponsor the app; their names and marks belong to them and are used only to identify a source.

• We do not control third-party sites and are not responsible for their content, accuracy, availability, practices, advertising or privacy handling. Opening a link is a normal web visit under that site's terms.
• Guidance differs between countries and changes over time. Content that is accurate in one country may be wrong in yours, and content accurate today may be superseded. Follow the guidance that applies where you live and the advice of your own clinician.
• Relaxation sounds are generated audio for comfort only. They are not therapy, not a medical treatment, and not suitable as a sleep aid for anyone advised against audio sleep aids. Listen at a safe volume, and never while driving or doing anything requiring attention.

12Licence

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and use one copy of the app for your own personal, non-commercial use on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms. The app is licensed, not sold, and we and our licensors retain all rights not expressly granted.

You must not, and must not permit anyone else to:

• copy, modify, adapt, translate, reverse-engineer, decompile or disassemble the app, or attempt to derive its source code or algorithms, except to the narrow extent such acts cannot lawfully be prohibited;
• rent, lease, lend, sell, redistribute, sublicense or make the app available to any third party, or use it to provide a service to others (including reading tests for other people commercially or clinically);
• remove, alter or obscure any disclaimer, notice, watermark, branding or attribution — including the disclaimers on result screens and in exported reports;
• circumvent, disable or interfere with the paywall, entitlement checks, licensing or any security or integrity feature, or use modified, tampered, cracked or emulated builds;
• use the app on a jailbroken, rooted or otherwise compromised device (doing so voids any obligation of ours and is at your own risk);
• scrape, mine, harvest or reuse app content, or use it to build, train or evaluate any dataset or model;
• use the app in any way that breaks applicable law or the rights of others.

This licence ends automatically if you breach these Terms, and on deletion of the app.

13Acceptable use

You agree that you will not use the app:

• to make or support any medical, clinical, diagnostic or treatment decision for yourself or anyone else, contrary to §4;
• as contraception or a fertility treatment, contrary to §6;
• to interpret tests for third parties, for payment or otherwise, or in any professional, clinical, occupational, insurance, employment, immigration, forensic or legal-evidence context;
• to produce material presented as a diagnostic report, a laboratory result, a medical certificate or evidence of anyone's pregnancy status;
• to pressure, monitor, coerce, deceive or surveil another person, including logging or reading another person's reproductive information without their free consent;
• in a manner that could cause harm to yourself or others, or that is unlawful where you are.

We may, to the extent technically possible and lawful, suspend or terminate your licence for a serious or repeated breach — see §16.

14Intellectual property

The app and everything in it — code, algorithms, interface, design, layout, illustrations, icons, generated sounds, text, glossary, questionnaire and its scoring, the MissOrBliss and Zydeno names and marks, and the pages at zydeno.com/missorbliss/* — are protected by copyright, trademark, database and other laws, and are owned by the developer or its licensors.

Nothing in these Terms transfers any intellectual-property right to you. Third-party trademarks (including Apple, App Store, iPhone, iPad, iOS, Apple Health and HealthKit, and the names of the health organisations linked in the app) belong to their respective owners and are used only descriptively; their use implies no affiliation or endorsement.

If you believe something in the app infringes your rights, write to [email protected] with a clear description of the material, your rights in it, and your contact details, and we will review it promptly.

15Premium, billing, renewals & refunds

15.1 What Premium is

MissOrBliss can be downloaded and its core features used without a purchase — capturing and analysing a test photo, the manual line reader, image enhancement, the descriptive reading and notes, the symptom questionnaire, the cycle calendar and all logging, the journal, the Learn tab, and a limited number of your most recent readings. An optional upgrade, MissOrBliss Premium (“Premium”), unlocks additional features — for example the line-strength trend chart, side-by-side comparison of two readings, the advanced basal-body-temperature chart, PDF export, unlimited display of your test history, and the relaxation sounds.

The exact set of features included in Premium is what is shown in the app at the time, and it may change as the app develops. We may add, change, move or remove features, and may change which features require Premium and which do not. We do not promise that any particular feature will remain free, remain in Premium, or remain available at all — see §16.

15.2 Plans

Prices are not stated in this document because they are set per country and can change. The price, the billing period, the price per period, the length of any free trial or introductory offer, and the currency are always displayed in the app and on the App Store, in your local currency including any applicable taxes, before you confirm the purchase. Nothing is charged unless you confirm.

15.3 Billing & automatic renewal

• All purchases are made through Apple and charged to your Apple Account at confirmation of purchase (or, where a free trial applies, at the end of the trial).
• Subscriptions renew automatically unless auto-renewal is turned off at least 24 hours before the end of the current period. Your Apple Account is charged for the renewal, at the then-current price, within 24 hours before the end of the current period.
• You can manage the subscription and turn off auto-renewal at any time in iOS Settings → [your name] → Subscriptions, or through the “Manage subscription” link in the app's Settings.
• Deleting the app does not cancel a subscription. You must cancel it in your Apple Account settings.
• If you cancel, Premium stays active until the end of the period you have already paid for; that period is not refunded pro rata, except where mandatory law or Apple provides otherwise (§15.6).
• If a renewal payment fails, Apple may retry it; Premium features lock automatically when the entitlement lapses, which the app re-checks each time it returns to the foreground.

15.4 Free trials & introductory offers

A plan may include an introductory free trial (for example, one week). Where one applies, its length and terms are shown on the purchase screen. You are not charged during the trial; the trial converts automatically into a paid subscription at the price shown unless you turn off auto-renewal at least 24 hours before it ends. Any unused portion of a free trial is forfeited when you purchase a subscription or the Lifetime unlock. Eligibility for introductory offers — normally one per Apple Account or family group — is determined by Apple, not by us, which is why a trial badge may not appear for every user.

15.5 Price changes

Prices may differ by country and may change over time. We may set different prices for new purchases at any time. If the price of an existing subscription increases, Apple notifies you in advance and, where required, asks for your consent before the new price applies; if you do not agree, you can cancel before the next renewal and keep access until the paid period ends.

15.6 Refunds & restoring purchases

• All payments and refunds are handled by Apple. We do not process payments, hold funds, or have any ability to issue, deny, expedite or reverse a refund.
• To request a refund, use reportaproblem.apple.com or your App Store purchase history. Apple decides refund requests under the Apple Media Services Terms.
• Your statutory consumer rights are unaffected — including the 14-day right of withdrawal for digital content in the EU and UK, and equivalent cooling-off, refund or guarantee rights elsewhere — and they are exercised through Apple as the seller of record. Note that where you ask for the digital content to be made available immediately and acknowledge the loss of the withdrawal right, that right may end early, as permitted by law.
• If you reinstall the app or change device, tap Restore purchases in the app (on the Premium screen or in Settings) to re-activate Premium free of charge on the same Apple Account. Restoring recovers purchases, never your data (§10).
• Premium is tied to the Apple Account that bought it. Family Sharing is not enabled for these products, so a purchase cannot be shared with family members.

15.7 About the “Lifetime” purchase

Lifetime is a one-time, non-consumable purchase tied to your Apple Account. “Lifetime” means for the lifetime of the MissOrBliss app as offered by the developer — it is not a promise that the app, any particular feature, any future feature, any operating-system compatibility or any level of support will remain available indefinitely, and it does not cover any separate app we may publish. If the app is discontinued or a feature is changed or removed, §16, §17 and §19 apply.

15.8 No responsibility for charges or financial loss

To the maximum extent permitted by applicable law, the developer is not responsible or liable for any charge, renewal, unwanted subscription, forgotten cancellation, trial that converted, non-refunded amount, duplicate purchase, unauthorised purchase made on your device or with your Apple Account, chargeback, currency-conversion cost, bank or card fee, tax, or any other financial loss arising from a purchase or from the use of, or inability to use, any paid feature. Those matters are governed by your agreement with Apple and by your own device and account settings. Nothing in this section removes any refund, cancellation or withdrawal right that mandatory consumer law gives you.

15.9 Advertising

The app may in future be supported by advertising in addition to Premium. We make no commitment that the app will remain free of advertising. If advertising is introduced, it may involve third-party providers with their own data practices; the Privacy Policy §12 and the App Store privacy label will be updated before any such component becomes active, your health data will never be used for advertising, and any advertising placement in the app will not be shown while Premium is active.

16Updates, availability & termination

• We may update, modify, suspend, limit or discontinue the app or any feature (free or Premium), any content, and any supported device or iOS version, at any time, with or without notice.
• We are under no obligation to provide updates, fixes, new features, support, or continued availability in any country or on any device.
• The app may become unavailable, incompatible or unusable following an iOS update, a device change, an App Store decision, or a change in law. Removal of the app from the App Store, in any country, does not create a right to a refund from us.
• These Terms apply for as long as you use the app. Your licence terminates automatically if you breach them; you can terminate at any time by deleting the app.
• Sections that by their nature should survive termination — including §4–§11, §14, §15, and §17–§26 — survive it.

17Disclaimer of warranties

We specifically disclaim all implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, completeness, reliability, quiet enjoyment, non-infringement, and any warranty arising from course of dealing or trade usage. Without limiting that, we do not warrant that:

• the app will be uninterrupted, timely, secure, or free of bugs, errors or defects, or that defects will be corrected;
• any reading, measurement, verdict description, quality assessment, estimate, trend or questionnaire output is accurate, reliable, repeatable or suitable for any purpose;
• the app will be compatible with your device, your iOS version, your test brand or your circumstances;
• reminders will be delivered, or delivered on time;
• data will be preserved, recoverable, or free from loss or corruption;
• the app, its content or its links are free of inaccuracies, or up to date with current medical guidance in your country.

No advice or information, oral or written, obtained from us or through the app creates any warranty not expressly stated here. You assume the entire risk as to the quality, performance and results of the app.

18Assumption of risk — use at your own risk

You expressly acknowledge and agree that your use of MissOrBliss is entirely at your own risk, and that the app is supplied in the form in which it exists, with all its limitations and faults, without any commitment that it will work as you expect.

To the maximum extent permitted by applicable law, you assume full responsibility for, and the developer is not at fault for and bears no liability for:

• any inaccurate, misleading, missing or unexpected reading, verdict description, quality assessment, comparison, trend, estimate or questionnaire result;
• any software bug, defect, malfunction, crash, freeze, incompatibility, interruption, failed update or performance problem;
• any reminder that was not delivered, was delayed, or was mistimed;
• any loss, corruption or unavailability of data, photos, history or exports;
• any decision you make or do not make in reliance on the app — medical, personal, emotional, relational, reproductive, employment, travel or financial;
• any delay in seeking, or failure to seek, medical care, or any outcome connected to it;
• any emotional distress, disappointment or anxiety arising from a reading, an estimate or a prediction;
• any financial loss, charge, subscription or purchase, as set out in §15.8;
• any disclosure of your information resulting from your device, your backups, your exports, your sharing, or another person's access to your device.

If you are not satisfied with the app, or do not agree with these Terms, your sole and exclusive remedy is to stop using it and delete it (and, for any purchase, to request a refund from Apple under §15.6). This section does not remove any right you have under mandatory consumer law that cannot be waived.

19Limitation of liability

To the maximum extent permitted by applicable law, in no event will the developer, or its officers, employees, contractors, licensors or suppliers, be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, savings, data, goodwill, opportunity or reputation, or for any personal injury, emotional distress, medical cost, pregnancy-related cost, or financial loss, arising out of or relating to:

• your use of, or inability to use, the app or any feature;
• any reading, estimate, description, content, chart, export or reminder;
• any bug, error, malfunction, downtime, discontinuation, data loss or security incident;
• any purchase, subscription, renewal, trial conversion or billing matter;
• any decision made or action taken (or not taken) in reliance on the app;

— even if we have been advised of the possibility of such damages, and regardless of the legal theory (contract, tort, negligence, strict liability, statute or otherwise).

Cap. To the maximum extent permitted by law, our total aggregate liability for all claims relating to the app or these Terms will not exceed the greater of (a) the total amount you actually paid through Apple for MissOrBliss and its in-app purchases in the twelve (12) months before the event giving rise to the claim, or (b) USD 10.

20Indemnification

To the extent permitted by law, you agree to indemnify, defend and hold harmless the developer and its officers, employees, contractors, licensors and suppliers from and against any claim, demand, damage, loss, liability, cost or expense (including reasonable legal fees) arising out of or connected with: your misuse of the app (including any use contrary to §3, §4, §6 or §13); your content; your breach of these Terms; your use of the app in a professional, clinical or commercial context; or your violation of any law or of any third party's rights.

21Apple-specific terms

These Terms are concluded between you and the developer only, not with Apple Inc. (“Apple”). Apple is not responsible for the app or its content. Because the app is downloaded from the Apple App Store, the following also apply:

• Scope of licence. The licence granted to you is a non-transferable licence to use the app on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Apple's Standard EULA.
• Maintenance & support. The developer is solely responsible for any maintenance and support for the app. Apple has no obligation to furnish any maintenance or support services.
• Warranty. The developer is solely responsible for any product warranties, express or implied by law, to the extent not effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app.
• Product claims. The developer, not Apple, is responsible for addressing any claim by you or any third party relating to the app or your possession or use of it, including (i) product-liability claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer-protection, privacy or similar legislation.
• Intellectual-property claims. The developer, not Apple, is responsible for the investigation, defence, settlement and discharge of any third-party claim that the app or your use of it infringes that third party's intellectual-property rights.
• Legal compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Developer contact. Questions, complaints or claims about the app should be directed to the developer at [email protected].
• Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance Apple will have the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

22Export controls & sanctions

You agree to comply with all applicable export-control and sanctions laws, including those of the United States, the European Union and the United Kingdom. You may not use, export or re-export the app in violation of those laws, or use it if you are a person or entity subject to applicable sanctions or restrictions. The app contains no proprietary encryption beyond what is exempt under applicable regulations, and uses only the standard encryption provided by iOS.

23Governing law

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes), are governed by the laws of the country in which the developer is established, without regard to its conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods.

24Dispute resolution

24.1 Talk to us first

Most problems can be solved by email. Before starting any formal proceeding, please contact [email protected] with a clear description of the issue, the app version, your device, and the outcome you are seeking. We will try in good faith to resolve it within 60 days. This step is a condition of bringing a claim, except for a claim in a small-claims court or for urgent injunctive relief.

24.2 Courts and arbitration

Unless mandatory law provides otherwise, any dispute that is not resolved informally will be submitted to the exclusive jurisdiction of the competent courts of the country in which the developer is established. Where both parties agree in writing, a dispute may instead be finally settled by binding arbitration in that jurisdiction, conducted in English by a single arbitrator, with each party bearing its own costs unless the arbitrator decides otherwise.

24.3 If you are in the United States

To the extent permitted by the Federal Arbitration Act and applicable law, you and the developer agree that any dispute that is not resolved under §24.1 will be resolved by binding individual arbitration rather than in court, except that either party may bring an individual claim in a small-claims court, and either party may seek injunctive relief for intellectual-property misuse. You and the developer waive any right to a jury trial and to participate in a class, collective, consolidated or representative action, to the maximum extent permitted by law. If the class-action waiver is held unenforceable as to a particular claim, that claim proceeds in court and the rest of this section remains in force.

30-day opt-out. You may opt out of the arbitration agreement and class-action waiver in §24.3 by emailing [email protected] with the subject line “Arbitration opt-out” within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms, and will not be held against you in any way.

24.4 Consumer alternative dispute resolution

Consumers in the EEA and the UK may be entitled to use a national alternative-dispute-resolution or consumer-ombudsman body. We are not obliged to participate in proceedings before a consumer arbitration board and, as a rule, do not — but we will always try to resolve your issue directly by email first. Whatever this section says, you keep any right you have under mandatory law to bring proceedings in your own courts.

24.5 Time limit

To the extent permitted by law, any claim relating to the app must be brought within one (1) year of the event giving rise to it, or it is permanently barred. Where mandatory law provides a longer limitation period that cannot be shortened, that period applies instead.

25Consumer rights by region

MissOrBliss is available worldwide, and consumer law differs everywhere. These Terms are written to apply globally, but they never override a protection you cannot waive.

26General provisions

• Entire agreement. These Terms, together with the Privacy Policy and the disclaimers shown in the app, are the entire agreement between you and the developer regarding the app, and replace any earlier understanding on the subject.
• Severability. If any provision is held invalid, illegal or unenforceable, it is modified to the minimum extent necessary to make it enforceable — or, failing that, severed — and the remaining provisions stay in full force.
• No waiver. Failure or delay in enforcing any provision is not a waiver of it, and no single or partial exercise of a right prevents any further exercise.
• Assignment. You may not assign or transfer these Terms or any rights under them. We may assign them, in whole or in part, to a successor in connection with a merger, acquisition or transfer of the app, provided your rights are not reduced.
• Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, natural disaster, war, civil unrest, epidemic, strike, power or network failure, platform or App Store outage, changes imposed by Apple, government action or change in law.
• No third-party rights. Except for Apple under §21, no third party has any right to enforce these Terms.
• Relationship. Nothing here creates a partnership, joint venture, agency, franchise or employment relationship between you and the developer.
• Language. These Terms are written in English. Any translation is provided for convenience only; if there is a conflict, the English version prevails, except where mandatory local law requires otherwise.
• Headings. Headings and the summary at the top of this page are for convenience only and do not affect interpretation; the numbered sections are the operative text.
• Notices. We may give notice through the app, an app update, or these pages; you give notice by emailing [email protected].

27Changes to these Terms

We may update these Terms as the app changes or as the law develops. The current version is always published at zydeno.com/missorbliss/terms.html, with the “Last updated” date and version shown at the top.

Material changes take effect when the updated Terms are published, or on the date stated in them, and where the law requires it we will bring them to your attention in the app. Continuing to use the app after an update means you accept the updated Terms. If you do not accept them, stop using the app and delete it; for an active subscription, you may also cancel auto-renewal as described in §15.3.

28Contact

• Email: [email protected] (the only support address for MissOrBliss)
• Website: zydeno.com
• Developer: Andrii Matiushev, publishing as “Zydeno”

Please include the app version (Settings → About), your device model and iOS version, and a description of the issue. For anything about billing, renewals or refunds, contact Apple first (§15.6) — we have no access to your purchases.