Terms of Use

1Agreement to these terms

These Terms of Use (“Terms”) are a legal agreement between you and Zydeno, the developer of Tickrail (“we”, “us”). They apply to the Tickrail app for Android, its updates and everything it shows or produces (together, “the app”). By installing, opening or using the app you accept these Terms. If you do not accept them, do not use the app and uninstall it.

The Privacy Policy explains how the app handles data and forms part of these Terms. If we offer optional features under additional terms in the future, for example paid features, those terms will be shown to you before you accept them and will apply together with these Terms.

You must be old enough to enter into a binding contract where you live, or use the app with the consent and supervision of a parent or guardian who accepts these Terms for you. If you use the app for an organisation, you confirm that you may accept these Terms on its behalf; the consumer-protection provisions of these Terms apply only to consumers.

2What Tickrail provides

Tickrail is an offline metro-map and route-planning app. It draws the metro networks of a set of cities as diagrams, lets you search for stations, plan a route between two stations with options such as fastest, fewest changes and step-free where map data covers it, follow a ride stop by stop, switch between the diagram and the real geography, keep saved trips, station notes and a log of ridden stations, and export and import your own data. A nearest-station feature can use your location if you allow it.

The cities and lines included, the data month and what each city covers are shown in the app. Features and coverage depend on the version you install and on your phone. Descriptions of possible future features or cities do not make them available in the current version. Tickrail does not sell tickets, show fares, arrival times or service disruptions, or give turn-by-turn street navigation.

3Not professional advice; no safety-critical use

The app is a tool to help you plan and calculate. It does not give professional, engineering, legal or other expert advice, and using it does not create a professional relationship with us. You remain responsible for your inputs, for how you interpret the results and for what you decide to do.

Do not use the app as the only basis for a decision where an error could cause death, personal injury, damage to property or the environment, or legal or financial loss, and do not use it in a safety-critical system, in an emergency or to control equipment. Tickrail is not a transit operator’s service and does not show tickets, fares, arrival times or service disruptions. Always check official signage and operator information.

4Licence to use the app

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable licence to download, install and use the app on Android devices you own or control, for your own purposes (looking at metro maps, and planning and recording your own journeys). The app is licensed to you, not sold.

Except where these Terms, an open-source licence or mandatory law allow it (for example decompiling for interoperability where the law permits), you may not: copy, modify, translate or create derivative works of the app; decompile, disassemble or reverse-engineer it; rent, lend, sell, sublicense, distribute or publish it, or make it available for use by others over a network; remove or change any copyright, trademark or legal notice; or get around any technical limit of the app, including any future purchase, licence or advertising mechanism.

Open-source components and fonts in the app are licensed under their own licences, listed in the app under About → Open-source licenses. Those licences prevail for those components, and nothing in these Terms limits the rights they give you.

5Times, routes and map data are estimates

Maps and routes are a snapshot of the data month shown in the app. The data comes from OpenStreetMap volunteers and from our own processing, and it can be wrong, incomplete or out of date: stations and lines may have opened, closed, moved or been renamed, and connections between lines may be missing or shown differently from how they work on site.

• Estimates. Times are shown with “about”. A ride time comes from tagged durations where the map has them and otherwise from the distance and a typical speed for that system plus a short allowance for each stop. A change time is estimated from the map distance between platforms at the walking pace you choose, plus an allowance. Real times depend on crowding, delays, platform layouts and your own pace, and are often longer.
• No timetables or disruptions. The app has no timetables and does not show arrival times, delays, disruptions, engineering works, planned closures, strikes, station closures, or changes for holidays and events. A route can use a line or station that is closed or runs differently on the day.
• Directions. Directions name the end station of a line and, on loops, the local convention for each direction. These come from map data and a reviewed table, and signs on site may differ. Follow the signs.
• Walking. Walking suggestions and times are estimated from the straight-line map distance with an allowance for detours. They are not street routing, do not consider crossings, steps, closures, weather or safety at night, and their route is not checked for steps.
• Exits. Exit numbers and names appear only where the map data has them and can be incomplete or out of date.

We are not responsible for missed trains, connections or flights, closed stations or lines, longer journeys, or any decision you take on the basis of these estimates (see Limitation of liability).

6Line hours

The usual hours shown for a line come from OpenStreetMap tags and from a table of usual hours that Zydeno compiled by hand from operators’ public information, with the month of the last check recorded. They show when a line is usually open, for example “Usual closing time about 01:30”. The last train from your station can leave earlier than the line’s usual closing time, and hours change on holidays, weekends, nights, special events and strikes. The app does not know the last departure from any particular station. Any “in about” figure is relative to the usual closing time and is an estimate too. If a line is shown as usually closed at the current hour, it may in fact be running, and the reverse.

7Step-free and accessibility information

Step-free and exit information comes from OpenStreetMap tags added by volunteers. It can be incomplete, wrong or out of date, and it does not show lift outages, temporary works or the step or gap to the train. “Marked step-free in OpenStreetMap” means a station is tagged that way, not that the whole path from street to train has been checked. The Step-free option is offered only for cities where the map data covers most stations, and the coverage is shown. It is not a substitute for the accessibility information published by the operator. We are not responsible for losses or harm arising from step-free or accessibility information that proves wrong.

8Independent app; no tickets or fares

Tickrail is an independent app made by Zydeno. It is not affiliated with, endorsed by or sponsored by any transit operator, public transport authority or government agency. Line names, numbers, colours, station codes, station names and operator names are shown only to identify services and places, and belong to their respective owners. The app does not use operators’ logos, and its diagrams are generated by Tickrail from map data; they are not an operator’s official map and differ from it.

Tickrail does not sell or check tickets and grants no right to travel. It shows no fares. Fares, ticket validity, passes and conditions of travel are set by the operator.

9Map data and its licence

Map and station data © OpenStreetMap contributors, available under the Open Database License (ODbL) 1.0 (openstreetmap.org/copyright).

The city files inside the app are a database derived from OpenStreetMap data, with some facts from Wikidata (released under CC0) and usual line hours compiled by Zydeno. We offer this derived database under the ODbL. For each version of the app you can download the city files exactly as shipped, a JSON and GeoJSON copy, the build notes and the licence texts at zydeno.com/tickrail/data/. The individual contents of the database are available under the Database Contents License 1.0. The page is a static web page that opens in your browser, and the app does not contact it.

The ODbL governs the map data; these Terms govern the app. Nothing in these Terms limits the rights the ODbL gives you in the map data, including extracting and reusing it under that licence. The data is provided as is, without warranty. If you publish a picture of a Tickrail diagram, keep the “© OpenStreetMap contributors” credit with it. The app’s own code, interface, artwork, sounds and help text are not part of the database.

10Safety in stations and on the move

Keep your attention on your surroundings and belongings. Underground, a phone may have no signal or location, so the Nearest feature may not work there. Do not rely on the app in an emergency. Do not use it while driving or cycling.

11Local data, deletion and backups

Your data stays on your phone unless you choose to export or share it. There is no developer account, no server copy and no automatic cloud backup. Delete all removes your data permanently after you confirm. Imports add data to what is already on the phone; export first if you want a copy. Exported files are ordinary, unencrypted files and are your responsibility; copies saved outside the app are not removed by Delete all. See the Privacy Policy for details.

12Fonts and open-source components

The app bundles the Murecho typeface (© 2021 The Murecho Project Authors) and the Encode Sans typeface (© 2020 The Encode Project Authors, Reserved Font Name “Encode Sans”), both under the SIL Open Font License 1.1, and AndroidX libraries (including Jetpack Compose and Room) and Kotlin libraries under the Apache License 2.0. The licence texts and notices are available in the app under About, Open-source licences, and work offline. The sounds, icons, drawings and help text in the app were created by Zydeno. The map data licence is described above.

Open-source licences prevail for the components they cover. These Terms do not grant permission to resell a font file or library contrary to its own licence. Android, Google Play, OpenStreetMap, Wikidata and other third-party names identify their respective products and services; their use does not imply endorsement or affiliation.

13Acceptable use

Use the app lawfully and considerately. Do not present Tickrail’s output as an operator’s official information, do not rely on it as the only source for a journey that matters, and do not use it to harass, expose or embarrass anyone with their notes or location. Nothing in this section limits what the ODbL lets you do with the map data (see Map data and its licence).

14Your content and our materials

You keep the rights you hold in your own data. Saving or exporting your trips, notes and ridden log in Tickrail does not transfer ownership of them to Zydeno.

The app, its brand, interface artwork, sounds, help text and layout are protected by intellectual-property law. The map data is licensed separately as described above. These Terms do not grant a right to extract and redistribute the app’s code, artwork, sounds or help text as a separate product.

15Price, payments, ads and future paid features

Current version. The current version of Tickrail is provided free of charge, without ads and without in-app purchases or subscriptions. This describes the current version only. It is not a promise that the app, or any feature of it, will remain free of charge or free of ads.

Possible changes. We may at any time introduce advertising; offer paid features, in-app purchases, subscriptions or a paid edition; change which features are free; and set or change prices. Features that are free today may require payment in a future version. We will describe such changes in the store listing and release notes, and in the Privacy Policy where they affect data.

Purchases. Any purchase will be made through Google Play and processed by Google under the Google Play Terms of Service and its payment policies. Prices are shown in Google Play before you buy, including taxes where applicable. Subscriptions renew automatically until you cancel them in Google Play; cancelling stops future renewals. Refunds follow Google Play’s refund policies and your mandatory consumer rights, such as the right of withdrawal in the EU and the UK. Where you ask for immediate access to digital content during a withdrawal period, you may lose that right to the extent the law allows, and you will be asked to confirm this before you buy. You are charged only if you choose to buy something.

Ads. If the app shows ads, they are supplied by third parties. We are not responsible for the content of ads or for the products and services advertised, and any dealings with advertisers are between you and them.

Price changes. We may change prices for future purchases at any time. For an active subscription, we will announce a price increase as Google Play and the law require, and you can cancel before it applies.

16Disclaimer of warranties

Maps, routes, times, hours, exits, step-free information and exported files can be wrong. We do not promise that a station, line, connection or exit is shown correctly or is currently open, that any time or distance is accurate, that a route is the quickest or the most accessible, that the Nearest feature finds your position or the closest station, that a city is complete or current, that an exported file opens identically in every app, or that lost or deleted data can be recovered.

17Limitation of liability

To the extent the law permits, we are not responsible for any loss or harm arising from wrong, missing or outdated map, route, time, hours, exit or step-free information; missed trains or connections; closed stations or lines; longer walks or journeys; routes that turn out not to be accessible; missed flights, appointments or events; extra fares, taxis or accommodation; data deleted by Delete all or an import; or disclosure through a destination you select. The limitations and mandatory exceptions below govern this clause.

18Your rights as a consumer

If you use the app as a consumer, you benefit from the mandatory consumer-protection rules of the country where you live, and nothing in these Terms affects them. In particular:

• EU and EEA: your statutory rights, including those on the conformity of digital content and digital services under the national rules implementing Directive (EU) 2019/770 where they apply, and mandatory product-liability rules, remain unaffected.
• United Kingdom: your statutory rights, including under the Consumer Rights Act 2015, remain unaffected.
• Australia: our services come with guarantees that cannot be excluded under the Australian Consumer Law. Where the law allows us to limit our liability for failing to meet a consumer guarantee for services that are not of a kind ordinarily acquired for personal, domestic or household use, our liability is limited to supplying the services again or paying the cost of having them supplied again.
• New Zealand: if you acquire the app for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply, to the extent the law permits.
• United States and Canada: some states and provinces do not allow the exclusion of implied warranties or the limitation of incidental or consequential damages, so some of the exclusions above may not apply to you. In Québec, the mandatory provisions of the Consumer Protection Act apply.

19Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless the developer against claims, liabilities, damages, losses and reasonable costs, including reasonable legal fees, brought by third parties and arising out of (a) your travel decisions and any files you export, import or share, (b) your breach of these Terms, (c) your violation of any law or of the rights of others, or (d) output of the app that you provide to another person, such as a client or employer. This does not apply to the extent a claim is caused by our own breach of these Terms or our negligence, or where local consumer law does not allow it.

20Changes, availability and termination

To the extent the law allows, we may change, update, add or remove features, change data sources, and suspend or discontinue the app, in whole or in part or in any country, at any time. We are not obliged to provide updates, maintenance or support, except where mandatory consumer law requires updates to keep the app in conformity.

You may stop using the app at any time by uninstalling it. Your licence ends automatically if you materially breach these Terms, and we may end or suspend it where the law requires. When it ends, you must stop using the app and uninstall it. Your data stays on your device under your control, so export what you need first.

Provisions that by their nature should continue after these Terms end continue to apply, including those on intellectual property, disclaimers, limitation of liability, indemnity, governing law and general provisions.

21Google Play

You obtain the app through Google Play. Your download, and any purchase you make, is also governed by the Google Play Terms of Service and Google’s policies. Where these Terms conflict with Google Play’s terms on the distribution, billing, refunds or licensing of apps obtained from Google Play, Google Play’s terms prevail to the extent of that conflict.

These Terms are between you and the developer only, not Google. Google is not responsible for the app or its content and has no obligation to provide maintenance or support for it. Android and Google Play are trademarks of Google LLC.

22Governing law and disputes

These Terms, and any dispute or claim arising out of or in connection with them or the app, including non-contractual disputes, are governed by the law of the country in which the developer is established, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The courts competent for the place where the developer is established have jurisdiction. If you are a consumer, you keep the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of that country where that law allows it.

Before starting formal proceedings, please write to [email protected] and give us at least 30 days to try to resolve the issue informally. This does not affect any time limit that applies to you by law or your right to use an alternative dispute-resolution body available to consumers in your country.

23General provisions

• Entire agreement. These Terms, the Privacy Policy and any additional terms you accept for optional features are the entire agreement between you and us about the app.
• Severability. If a provision is found invalid or unenforceable, it applies to the maximum extent permitted and the rest remains in effect.
• No waiver. Not enforcing a provision is not a waiver of the right to enforce it later.
• Assignment. You may not transfer your rights or obligations under these Terms. We may transfer ours, for example together with the app to another developer; where the law requires, this will not reduce your rights as a consumer.
• Events beyond our control. We are not responsible for failure or delay caused by events beyond our reasonable control, such as outages of networks, devices or third-party services, natural disasters or acts of authorities.
• Export and sanctions. You agree to use the app in compliance with applicable export-control and sanctions laws.
• No third-party rights. No one other than you and us may enforce these Terms.
• Notices. We may give notices in the app, in its store listing or release notes, or on this page. You can send notices to [email protected].
• Language. These Terms are written in English, which is the binding version. A translation, if offered, is for convenience only, unless the law of your country requires otherwise.

24Changes to these terms

We may update these Terms, for example when we change the app, introduce ads or paid features (§15), or when the law changes. The effective date and version at the top of this page show which version applies, and the version history (§25) summarises the changes.

For material changes we give reasonable notice before they take effect, for example in the release notes or in the app. If you keep using the app after the changes take effect, you accept the updated Terms; if you do not agree, stop using the app and uninstall it. Changes do not apply to disputes that arose before they took effect.

25Version history

26Contact

• Developer: Zydeno, the developer of Tickrail on Google Play
• E-mail: [email protected]
• Website: zydeno.com

See also the Privacy Policy.